Conditions of use


WIWE device, application, website and online shop

The following Conditions of Use contain terms for the use of WIWE device, application, website and online shop, which conditions shall be accepted when using the device, application, website and online shop.

The owner of WIWE device, application, website and online shop is myWIWE Diagnostics Ltd. (registered office: 3300 Eger, 5. Faiskola St., hereinafter referred to as: Operator), which company operates the website and the online shop as well.

Information may be requested about the structure, mechanism and content of the WIWE device, application, website and online shop; for comments please contact the Operator:

  1. Provisions on Data Protection

Our services require no registration, allowing visitors access our website and online shop without revealing their identity and use the WIWE device with the related application.

However, when using the online shop, filling in certain data fields (name, shipping address…) is essential for smooth delivery. Personal information provided voluntarily enables the use of the online shop.

myWIWE Diagnostics Ltd. respects website visitors' right to personal data protection, and shall exclusively store personal data after providing visitors information on data management and use (its method, objective, duration, and the scope of persons entitled to data access), and only in case the visitor provided the personal information voluntarily, or it is necessary for using the service provided by the website, or it is required by legislation.

The personal data stored in the application are held by the user. MyWIWE Diagnostics Ltd. or other third party does not have access to the data stored in the application, so by deleting the application, the personal data will also be deleted.

Users have the opportunity to select auto renewable in-app purchases to access some additional features of the WIWE application.

HRV age, stress level measurement and HRV (heart rate variability) trend analysis

Auto renewable subscription


Free trial period: 30 days



Period (in months)

Fee (EUR)

Monthly HRV trend subscription

1 month


3 months HRV trend subscription

3 months


Half year HRV trend subscription

6 months


Annual HRV trend subscription

12 months



Personal data required for the purchases are handled by Apple and Google Play stores in accordance with their general in-app purchase policies.

Detailed data protection regulations are included in the "Privacy Policy".

Data and information published in the device, application, website and online shop are the exclusive property of myWIWE Diagnostics Ltd., or is used with the express permission of the copyright and/or the trademark owner.

When managing and processing personal data, Operator shall act according to Hungarian data protection legislation and government recommendations as published in "Privacy Policy" on the website.

Using personal data contained on this website in a way other than stated in this point constitutes an abuse of personal information.

  1. Copyright

Data and information contained in the device, application, website and online shop are the exclusive property of Sanatmetal Kft, or is used with the express permission of the copyright and/or the trademark owner. Copying, distributing, transmitting, outsourcing, linking or changing the page is only possible with the prior written permission of Sanatmetal Kft., otherwise it is strictly prohibited.

For breaching any points hereby constitutes a violation of copyright, trademarks or other intellectual property rights and User may be held liable under the Civil Code or the Criminal Code.

The website contains material, logo and other information protected by copyright, including but not limited to text, technical specifications, technical drawings, software, photos, video, graphics and music. The full content of the website is covered by collective protection according to Hungarian copyright legislation. Sanatmetal Kft. owns all copyrights to selecting the content, layout and distribution, as well as copyrights in connection with the original content.

User is not entitled to modify, publish, transmit, participate in the transmission or sale of copyrights, in whole or in part, or create a new product based on copyrights or use them.

  1. Liability

Operator is not liable for any damages - caused to the users of the device and the application on the website or the online shop - which result from accessing and using the device, the application, the website and the online shop or are not attributable to any default of the Operator.

In case Operator displays any content on the website provided by a third party, Operator shall indicate the name of the provider, and/or create a link to the provider's website/place an external contact reference. Operator shall not be held responsible for any external content, their accuracy, change, defect or fault in the links. At the request of the authorized provider, Operator shall delete or modify the links to external content.

WIWE descriptions, recommendations and any other information, illustration or other reference, has been provided with utmost care, based on practical and experimental results and experience. However, Sanatmetal Kft. shall not in any way be made responsible for any damages resulting from the use of descriptions, recommendations or illustrations. The manufacturer is not able to monitor compliance with the Instructions for Use, or the appropriate measuring conditions, or methods for the operation, or the use and maintenance of WIWE. Therefore, the manufacturer assumes no responsibility and shall not be held responsible for any damages, financial loss, or personal injury resulting from inaccurate measurement results, unprofessional or faulty operation or from improper use and maintenance, or any other cause in connection with the ones listed above. Responsibility of Sanatmetal Kft. as contained in the guarantee shall not cover claims arising from damages during transport, or damages resulting directly or indirectly from the use of approved spare parts or accessories. To learn more about warranty please see Warranty and Terms of Shipping and Payment in the menu.

Material included in WIWE's User Manual is for informational purposes only. The manufacturer reserves the right to make modifications to WIWE without prior notice due to the continuous development of programmes. The product is not considered defective due to the fact that later a product with increased security and greater accuracy is placed on the market. Sanatmetal Kft. is not liable for any damage, cost or expense resulting from the use of WIWE, whether they are indirect, direct, consequential or unique damages.

  1. Miscellaneous provisions

Operator is entitled to modify the present Conditions of Use at any time. Therefore, monitoring the Conditions of Use is the responsibility of the User. Modifications and changed Conditions of Use shall be effective as of the date of their publication on the website.

Descriptions in the guide of the WIWE application are for informational purposes only. The manufacturer reserves the right to modify WIWE without prior notice due to the continuous development of programmes.

User understands and accepts that myWIWE Diagnostics Ltd. is entitled to modify the WIWE application as well as the General Terms and Conditions (including all instructions, rules or guidelines) any time and in any way. These modifications are not mandatory and not required, so it is not possible to determine the exact date.

Partial nullity

If the policy or any provision of a document governing the legal relationship is invalid or becomes invalid, all additional sections remain valid (partial nullity). If the reason for nullity is caused by a subsequent change in legislation or by the decision of any authority or court, the invalid section is replaced by a provision most suitable for the contractual provision.

  1. Dispute settlement

Events of Force Majeure

myWIWE Diagnostics shall not be held liable for partial performance or non-performance of contractual obligations if such non-performance is a result of unavoidable circumstances. A circumstance is considered unavoidable when after the effective date of this contract unforeseeable and unavoidable events arise beyond the control of either Party. The following events considered Force Majeure, but not limited to war, earthquake, fire, labour disputes, explosions, general material and fuel shortage, complete or partial outage of telecom networks, internet networks or computer networks.  The Party suffering the Force Majeure shall notify the other Party of the occurrence of the Force Majeure or of its termination- if not otherwise hindered from doing so - within 8 days.

Any dispute arising in connection with WIWE shall be settled by negotiations in accordance with governing dispute settlement principles. If any dispute cannot be settled by negotiations, provisions of Hungarian law shall prevail for procedural and substantive terms.

Such rights can be exercised at the contact below:

Mailing address: myWIWE Diagnostics Limited Liability Company, H-3300 Eger, 5. Faiskola St.


In case of a question or comment related to data management please contact myWIWE Diagnostics Ltd. at the above contact information.

In case of any objection Customer is entitled to seek legal remedy or file a complaint to the following authority:

Name: National Authority for Data Protection and Freedom of Information

Registered office: 1024 Budapest, Szilágyi Erzsébet Ave. 22/C

Postal address: 1530 Budapest P.O.Box 5.

Website: www.